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Rated 4.7/5
SAP Solution Manager 7.0
SAP Foundation Training : Learn Strategies from Experts Behind Over 1000+ Crores in Ads Spend
- 10 Weeks
- Live Included
Trusted by world's biggest organizations
Who is it for?
Prerequisites
SAP Solution Manager 7.0
In today’s competitive market, individuals who possess essential business and technological skill enjoy a significant advantage over their peers. This is particularly true if your expertise includes SAP software. The SAP Solution Manager 7.0 program provides that competitive edge. When you are SAP certified, you join a distinguished community of experts recognised globally. Today more than 14,000 consultants and users worldwide are part of this exclusive community.
What you will learn?
- SAP Solution Manager Overview
- Installation Overview
- Customising SAP Solution Manager
- IMG structure (Basic and Optional Settings)
- Solution Monitoring
- System Monitoring
- Business Process Monitoring
- Service Desk
- Service Desk Reporting
- Message Processing
- Service Delivery
- Service Plan
- Issue tracking
- Maintenance Optimisation
- Early Watch Alert Reporting
- Service Level Reporting
- Solution Reporting
- Service Reporting
- Availability Reporting
- System Administration Reporting
- Solution Manager Diagnostics
- Change Request Management
- SAP Solution Manager – Short overview
- SAP Solution Manager Service Desk – Basics
- Master data – Short overview
- Business-Process ”Service Desk Message”
- Create a message
- Process a message
- Customising of processes
- Reporting and monitoring
- Service Desk: additional functions
- Service contract and SLA
- IC Web Client
- ICSS
- Solution database
- Interfaces to other helpdesk tools
- Roles
- The SAP Solution Manager Concept
- Overview Change Request Management
- Projects and Release Management
- Projects and Change Requests
- Regular Corrections: Process
- Urgent Corrections: Process
- Administration and Test Messages
- Security Concept and Object Locking
- Change Request Reporting
- Managing/Extending Task Lists
- Change Request Troubleshooting
How does this program work?
Weekly Live Q&A and Guest Sessions
For expert insights and answers to all your questions
Collaborative Jamming and Networking Sessions
Share ideas and solve problems in weekly community sessions to build a strong network
On Demand Content
Because we understand that fitting live sessions into your daily schedules can be tough
Community for life
You’ll be made part of a community of like-minded people where you can network, share opportunities, and build relations.
