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Rated 4.7/5
SAP Customer Relationship Management
SAP Customer Relationship Management : Learn Strategies from Experts Behind Over 1000+ Crores in Ads Spend
- 10 Weeks
- Live Included
Trusted by world's biggest organizations
Who is it for?
Prerequisites
SAP Customer Relationship Management
SAP CRM module helps you manage the customer relationship and engage with your customers anywhere, anytime. Through this module, you get the complete customer information and manage and increase sales. The customer information can be derived from interaction history to the behaviour on social media and intuitive tools. With different measures to know about your customers, you can continually improve your sales, marketing and service processes and delight your customers
What you will learn?
- CRM Billing
- Partner Processing
- Actions
- Pricing Fundamentals
- Business Partner
- Organisational Management
- Product Master
- Opportunity management
- Copying control
- Quotation management
- Order management
- Special functions in quotation and order management
- Pricing in SAP CRM Sales
- Contract management
- Rebate processing
- Installed base management
- Individual objects
- Service contract processing
- Service agreements
- Service contracts
- Service plans
- Service order processing
- Resource planning
- Service confirmation
- Service billing
- ERP Integration
- Complaints and returns processing
- Complaints and returns
How does this program work?
Weekly Live Q&A and Guest Sessions
For expert insights and answers to all your questions
Collaborative Jamming and Networking Sessions
Share ideas and solve problems in weekly community sessions to build a strong network
On Demand Content
Because we understand that fitting live sessions into your daily schedules can be tough
Community for life
You’ll be made part of a community of like-minded people where you can network, share opportunities, and build relations.
